Terms and conditions of use


The web portal www.cafenorte.com.co is owned by the Cooperativa de Cafetaleros del Norte del Valle – CAFENORTE. The access, participation and use of the portal is free and is governed by the following terms and conditions, which are understood and accepted by the users of the portal (hereinafter the user) for the use and consultation of the portal.

Under these “Terms and Conditions” you can use the Institutional Portal of the Cooperativa de Cafetaleros del Norte del Valle – CAFENORTE. Please read this page carefully. If you do not accept the terms and conditions set forth here, do not use the Institutional Portal or its services. By using this Portal, you are indicating your acceptance of these Terms and Conditions. CAFENORTE may modify these terms and conditions at any time. The user of the portal when visiting this page periodically should review the Terms and Conditions, in order to keep in mind their obligations in the use of the same or changes in the “parameters” of the portal.

Information contained in the web portal

1. Ownership of the content of the Web Portal -Copyright-

However, it is possible to download material from www.cafenorte.com.co for personal and non-commercial use, as long as the property is expressly mentioned to CAFENORTE.

2. Privacy Statement

The institutional portal of the Cooperativa de Cafetaleros del Norte del Valle – CAFENORTE is an initiative committed to users who, in addition to providing information, ensure quality and fidelity. In order to do this, it institutionalized the Privacy Statement, which determines and guarantees due process to use personal and private information of persons registered in the portal in order not to violate in any way the provisions contained in the Habeas Data Statutory Law (Law 1581 of 2012), regulated by decree 1377 of 2013 and in the Privacy Act or Habeas Data Colombiana (Law 1266 of 2008).

It is CAFENORTE’s interest to protect the privacy of the User’s personal information obtained through the Website, committing to adopt a policy of confidentiality as set forth below.
By accessing the institutional portal of CAFENORTE, you must accept the practices used in this site and contemplated in the Declaration, as follows:

Collection of personal information: The CAFENORTE portal collects personal information from its users to guarantee some of its activities. The most frequently requested data are: name, identification, e-mail address, telephone number, age, gender, academic background, preferences and tastes.

It also has information that is automatically captured related to the hardware and software of CAFENORTE users or clients, such as IP address, type of Internet browser used, domain name, access times and Web site addresses. This information is used by the institutional portal to ensure the operation of the service, ensure its quality and provide general statistics on the use of the website.

It is important that the user of the CAFENORTE portal takes into account that if it directly discloses personally identifiable information or private data through the public online communication tools offered by this virtual medium. The User recognizes that the entry of personal information is done voluntarily and upon the request of specific requirements of CAFENORTE to perform a procedure, file a complaint or claim, or to access its services. The user also understands that the data contained therein will be part of a file and / or database that may be used by CAFENORTE, for purposes of filling a certain process.

As a result, CAFENORTE is not responsible for the privacy statements, links or other content that is on different sites of its portal or in any way have connection with it.

It is CAFENORTE’s interest to safeguard the privacy of the User’s personal information obtained through the website of the entity, for which it undertakes to adopt a security policy in accordance with what is established below.

CAFENORTE, is not responsible for any consequences derived from the improper admission of third parties to the database and / or for any technical failure in the operation and / or maintenance of data in the system in any of the menus of its website.

CAFENORTE, will not respond in any case and under any circumstances, for the attacks or incidents against the security of your WEB site or against its information systems; Or for any unauthorized, fraudulent or illegal exposure or access to your WEB site and that may affect the confidentiality, integrity or authenticity of the information published or associated with the content and services offered on the site.

The User may request that his personal information not be published or delivered by CAFENORTE to third parties, by sending an email to info@cafenorte.com.co in which case CAFENORTE will not publish or deliver such information, except in case it Is required by court order or to protect the property rights or any other right or guarantee of CAFENORTE.

CAFENORTE, has adopted the security levels of protection of the personal data legally required, installing the necessary technical and organizational measures to prevent loss, misuse, alteration, unauthorized access and theft of the data provided.

Use of personal information: The website of the Cooperativa de Cafetaleros del Norte del Valle secures the personal information of its users against unauthorized access, use or disclosure through servers located in controlled and secure environments, having adopted reasonable measures that safeguard The rights of users, without being responsible for computer attacks that are performed by third parties.

These personal data are captured and used to operate information services and online processes that benefit citizens, for which the institution previously informs its users.

In addition, personal identification information is used to access other products or services, to send surveys to users and to contact them in order to know their opinion regarding the services currently provided or potential services to offer in the future.

CAFENORTE does not sell, rent or lease its list of customers and users to third parties, especially if they are private or commercial. In case of benefit to its users with the transfer of information to other organizations of official type, it will request express permission to each one of the registered people in the institutional portal or in some of its applications.

CAFENORTE may share data with trusted partners to help us perform its statistical analysis, send you email or postal mail, provide customer support, or arrange for distribution and forwarding of your information.

These partners are prohibited from using personal information that may expressly identify users – unless required to provide services to the portal – and in no way use or disclose the private information without prior consent.

The institutional portal of CAFENORTE will disclose personal information of its users without notification, only when it is required by law or when it is believed in good faith that such action is necessary to: (a) conform to legal edicts b) comply with a legal process (C) to protect and defend the rights or property of the Cooperativa de Cafetaleros del Norte del Valle (d) website to act under exigent circumstances in order to protect the security of the users of the site or the public.

Modifications to this Statement: CAFENORTE’s website may occasionally update this Statement of Privacy to reflect company and customer feedback. The user should periodically visit this page to review both the Privacy Statement, such as the Terms and Conditions of the Portal, because these are mandatory knowledge for the user.

Databases and information

CAFENORTE is allowed to inform that to date it has collected and processed personal data of third parties guaranteeing the confidentiality, integrity and availability of the information for the development of its operation. In accordance with the provisions of Article 10 of Decree 1377 of 2013 CAFENORTE, hereby requests authorization from all holders (employees, suppliers, customers, contributors, users, declarants) of the data thus treated to continue doing so for the following purposes:

a) Execute the contracts concluded; b) Perform analysis for contractual purposes; c) Use them for administrative purposes in the different activities carried out by Cafenorte in the exercise of its functions; d) Request proposals within the framework of our calls and; e) The others defined in our data processing policy.

Personal data collected include, but not limited to: identification, contact information, professional and corporate information. The delivery of sensitive data is optional. In accordance with Decree 1377 of 2013, if after thirty (30) business days from the date of publication of this Communication, CAFENORTE does not receive any expression, it may continue processing personal information for the same or similar purposes. Which has been subject since its collection. The foregoing shall not prevent holders at any time and in accordance with the law, may exercise their rights of knowledge, access, rectification, updating, revocation and suppression of their personal data, provided there is no legal or contractual mandate to provide CAFENORTE To continue the treatment directly.

In case of consultation or complaints regarding your personal data, please send a request to the email info@cafenorte.com.co or go to the address Calle 10 N° 6-87 Cartago – Valle.

Conditions of Use and Participation in the portal

Terms of use

1. By entering the Portal and to guarantee the proper and proper use of it, the User acknowledges in the head of CAFENORTE:

The right to modify in any time and for any reason without previous notice the Terms and Conditions of the Web Portal.

The right to use personal information and / or content provided by Users in accordance with the Terms and Conditions of the Website.

2. The Portal contains links to other websites. Given that CAFENORTE is not responsible for the availability of such sites, the User must address directly to the administrator of said site when required and use such sites in accordance with the respective terms of use.

3. Registration to the Website may be terminated by the User at any time by sending an email to info@cafenorte.com.co

4. The User shall comply with the Portal’s Terms and Conditions, as well as any additional conditions established therein.

5. CAFENORTE does not guarantee the availability and continuity of the operation of the Portal. When reasonably possible, CAFENORTE will first warn of interruptions in the functioning of the Portal, when foreseeable or have been arranged by the entity. CAFENORTE also does not guarantee the usefulness of the Portal for the performance of any particular activity, nor its infallibility in particular, but not exclusively, that Users can effectively use the Portal, access the different web pages or sections that compose it.

6. CAFENORTE will not incur liability with the user or third parties, when their WEB site is not available.

7. CAFENORTE excludes any liability for damages of any nature that may be due to the lack of availability or continuity of the functioning of the Portal, to the fraud of the utility that Users may have attributed to the Portal and the services, to the Fallibility of the Portal, and in particular, but not exclusively, the failure to access the different web pages or sections of the Portal.

8. CAFENORTE does not control or guarantee, and therefore is not responsible for, the absence of viruses or other elements in the contents of the Portal that may cause alterations in the computer system (software and hardware) of the User or in the documents Electronic and files stored in the User’s computer system.

Use of material: CAFENORTE, authorizes you to consult, review and use the material found on the Portal, for your personal and non-commercial use only. The contents of this Portal, including but not limited to texts, graphics, images, logos, icons, software and any other material (the “Material”) are protected under Colombian copyright laws, industrial property laws and Other applicable laws. All Material is owned by CAFENORTE or its suppliers or customers. Unauthorized use of the material may constitute a violation of Colombian or foreign copyright laws, privacy laws such as Habeas Data, industrial property laws or other laws. You may not sell or modify the Material in any way, nor execute or publicly announce the Material nor distribute it for commercial purposes. You may not copy or adapt the HTML code that CAFENORTE creates to generate your pages as it is protected by the copyright of CAFENORTE.

Authorized use of the Portal

General Rules: Users may not use the Portal for the purpose of transmitting, distributing, storing or destroying material (i) in violation of any applicable law or regulation, (ii) in violation of personal data privacy laws – Habeas Data, copyright, industrial property, trade secrets or any other intellectual property rights of third parties or in a way that violates the privacy, publicity or other personal rights of third parties, or (iii) in a manner that is defamatory, obscene, threatening Or abusive. Safety Rules Portal: Users are prohibited from violating or attempting to violate the security of the Portal. Specifically, users may not (i) access information that is not directed or authorized to such user or access servers or accounts that the user is not authorized to access, (ii) attempt to test the vulnerability of a system or network without (Iii) attempt to interfere with the services provided to a user, server or network, including, but not limited to, the sending of viruses through the Portal, (iv) sending electronic mail Unsolicited (Spam), including promotions and / or advertising of products or services. Violation of any security system or network may result in civil and criminal liability. CAFENORTE will investigate the occurrence of facts that may constitute violations of the foregoing and will cooperate with any competent authority in the prosecution of users who are involved in such violations.

Prohibited Uses of the Portal

It is prohibited to use all or part of the portal to promote, advertise, advertise, apologize or any exaltation of non-profit entities, mercantile companies, individuals or legal entities other than CAFENORTE and its officials.

CAFENORTE Include in the Portal any false or inaccurate information or information that does not correspond to reality.

Delete or modify any material included in the Portal by any other person or entity, without the proper authorization.

Use any element, design, software or routine to interfere or attempt to interfere with the proper functioning of this Portal or any activity that is carried out in the Portal.

Attempt to decrypt, decompile or disassemble any software included in the Portal or that is in any way part of it.

In general, include or post on the Portal false, inaccurate, incomplete or misleading information.

If you have a password or password that allows you to access a non-public area of this Portal, you will not be able to reveal or share that password or password with third parties or use the password or password for unauthorized purposes.

These Terms and Conditions have been prepared in accordance with Colombian law. Any action or claim must be made before the Courts of Colombia and in accordance with Colombian law, so that the claimant is domiciled in another country.

CAFENORTE makes no warranty, express or implied, regarding the accuracy, accuracy, reliability or timeliness of the Portal or the Material. Nothing contained in Portal by CAFENORTE or its users constitutes a recommendation, advice or advice provided by CAFENORTE.

The use of the Portal and the material, as well as the decisions that you adopt based on this Portal and the Material, are made at your own exclusive risk. CAFENORTE, recommends that all actions that you intend to adopt with the use of the Material and any other Information Included in the Portal are consulted with their own advisors and consultants. CAFENORTE will not be responsible for the operations you performed using this Portal.

Users acknowledge and accept that they are solely responsible for their information and that is included in the Portal.